Meet The People Behind The Smile Mission

Experienced, compassionate dentists serving patients across Florida — led from Miami by founder Dr. Dustin Pfundheller.

The Smile Mission – Executive Team

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Globally experienced Dental Surgeon known for compassionate care and advanced clinical expertise.

Dr. Dustin Pfundheller

Doctor of Dental Medicine with international experience, having practiced and volunteered across 30+ countries worldwide.
Former dental surgeon in Singapore with a strong background in leadership, academics, and global outreach.
Known for combining clinical excellence with a warm, compassionate approach to patient care.

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Chief People Manager driving culture, team strategy, and organizational growth.

Marie Espin

People and Operations leader supporting team development, culture, and leadership performance across a multi-clinic network.
Grew within The Smile Mission from early-stage operations to a key leadership role.
Combines structured thinking with a people-first approach to strengthen teams and scale organizational success.

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Accounts & Finance Manager focused on financial accuracy, compliance, and operational efficiency.

Muhammad Raza

Finance professional with experience in accounting, bookkeeping, payroll, and financial reporting.
Holds a bachelor’s degree in Accounting/Commerce and is currently pursuing ACCA.
Committed to precision, continuous learning, and maintaining strong financial operations.

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Director of Operations driving clinic expansion, systems, and high-performance teams across Smile Mission.

Wai Zun Myint Lwin

Operations leader overseeing multi-location growth, clinic launches, and performance across Smile Mission.
Brings a unique blend of technical, clinical, and operational experience from roles in R&D, engineering, and dentistry.
Focused on building efficient, patient-centered systems and leading teams with clarity, consistency, and excellence.

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Onboarding Manager focused on building high-performing teams and structured operational systems.

Luis Merlo

Onboarding Manager with 4+ years at The Smile Mission, specializing in team integration and process optimization.
Certified Career Coach and Scrum Master applying agile methods and continuous improvement strategies.
Focused on creating organized, supportive environments that enhance team performance and patient experience.

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Infrastructure Manager coordinating clinic expansion and operational readiness across locations.

Regina Castillo

Leads infrastructure and expansion efforts, coordinating clinical, construction, and support teams.
Brings a dentist’s perspective to ensure each clinic is fully equipped for efficient, high-quality care.
Focused on collaboration, organization, and delivering smooth, scalable clinic operations.

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Executive Assistant supporting leadership, strategy execution, and organizational alignment.

Camila Gonzalez

Supports executive leadership in driving structure, coordination, and operational alignment across teams.
Plays a key role in turning strategy into execution and supporting company growth.
Driven by curiosity, continuous learning, and a strong commitment to purpose and excellence.

The Smile Mission - Miami

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Dr. Michael Scott

General Dentist licensed in multiple states, focused on delivering high-quality, patient-centered care.
Graduated in Chemistry from the University of South Florida and earned a DMD from the University of Kentucky.
Driven by a passion for cosmetic dentistry and helping patients regain confidence in their smiles.

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Wai Zun Myint Lwin

Operations Manager overseeing day-to-day clinic performance, team alignment, and patient experience at the local level.
Brings a unique blend of technical, clinical, and operational expertise from roles in engineering, R&D, and dentistry.
Focused on building efficient systems, supporting teams, and ensuring consistent, high-quality care.

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Nilivon Gonzalez

Remote Team Manager with 5+ years at The Smile Mission and a key contributor to the Miami office’s expansion.
Helped build and structure the remote team, strengthening internal processes and workflows.
Leads with a collaborative, people-first approach focused on continuous operational improvement.

The Smile Mission - Miami

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Dr. Michael Scott

General Dentist licensed in multiple states, focused on delivering high-quality, patient-centered care.
Graduated in Chemistry from the University of South Florida and earned a DMD from the University of Kentucky.
Driven by a passion for cosmetic dentistry and helping patients regain confidence in their smiles.

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Wai Zun Myint Lwin

Operations Manager overseeing day-to-day clinic performance, team alignment, and patient experience at the local level.
Brings a unique blend of technical, clinical, and operational expertise from roles in engineering, R&D, and dentistry.
Focused on building efficient systems, supporting teams, and ensuring consistent, high-quality care.

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Nilivon Gonzalez

Remote Team Manager with 5+ years at The Smile Mission and a key contributor to the Miami office’s expansion.
Helped build and structure the remote team, strengthening internal processes and workflows.
Leads with a collaborative, people-first approach focused on continuous operational improvement.

The Smile Mission - Fort Myers

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Dr. Nicholas Magro

Doctor of Dental Medicine from Tufts University with residency training at the Albany Stratton VA Medical Center.
Advanced training in dental implants, root canal therapy, sinus surgery, and facial rejuvenation procedures.
Committed to lifelong learning and delivering modern, high-quality dentistry with a gentle approach.

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Jhan carlos

Foreign-trained dentist from Cuba with 4+ years at The Smile Mission.
Progressed from dental assistant to hygienist to office manager.
Passionate about teamwork and creating a welcoming patient experience.

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Ana Pino

Clinic Manager at the Fort Myers clinic with experience in operations, team leadership, and cross-functional coordination. She began her journey in the Social Media team, where she spent three years leading her team, with a strong focus on patient communication and continuous process improvement. She later joined the Management and Human Resources support team, contributing to onboarding processes, staffing, and supporting new hires, always emphasizing clear communication and representing the company’s values from the very first interaction. Her experience working across multiple clinics has given her a comprehensive understanding of operations, which she now applies in her role as Manager—leading with structure, approachability, and a clear focus on team performance and continuous improvement. Outside of her professional role, she enjoys art, reading, and cooking, and is currently pursuing studies in medicine, reinforcing her commitment to health and patient care.

The Smile Mission - Jacksonville

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Dr. Tyler Stidham

Doctor of Dental Medicine with an MBA, combining clinical expertise with strong operational insight.
Dedicated to making quality dental care accessible while ensuring every patient feels valued and comfortable.
Known for a compassionate approach and commitment to delivering reliable, high-standard results.

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Mariangel

Dedicated and proactive nurse with a strong sense of responsibility and commitment to patient care.
Now serving as Jacksonville Manager, focused on supporting team performance and patient experience.
Passionate about continuous growth, balance, and delivering care with empathy and professionalism.

The Smile Mission - Ocala

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Dr. Michael Urbina

Dentist with 20+ years of experience, originally practicing in Lima, Peru where he owned and operated two clinics.
Completed advanced training in Orthodontics and AEGD residency at the University of Florida.
Passionate about helping patients regain confidence through their smiles with compassionate, personalized care.

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Amanda Arredondo

Studied Information Sciences in Havana, Cuba, and built her career in dentistry as a skilled dental assistant.
Now serving as Manager in Ocala, supporting clinical operations and ensuring smooth daily workflows.
Known for reliability, organization, and a detail-oriented approach to patient care.

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Luis Arevalo

With 4+ years at The Smile Mission, he leads the Sanford and Ocala offices with a high-energy, people-first approach.
Focused on workflow optimization, clear communication, and building cohesive, high-performing teams.
Applies agile thinking and hands-on leadership to enhance efficiency and elevate the patient experience.

The Smile Mission - Saint Petersburg

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Dr. Sean Pierel

Doctor of Dental Medicine with a background in biological sciences and communication, focused on patient-centered care.
Utilizes advanced technology and modern techniques in cosmetic, restorative, and implant dentistry.
Known for a gentle approach, attention to detail, and helping patients achieve confident, healthy smiles.

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Sebastian Reyes

Dentist from Chile and graduate of Universidad de los Andes with a passion for adhesive dentistry.
Specializes in building efficient systems and workflows that support both patient care and team performance.
Combines clinical precision with strong organizational leadership to help practices run smoothly and effectively.

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Carola Mancini

Joined The Smile Mission in 2023 as a receptionist and progressed into a management role.
Now oversees operations for St. Pete and Lakeland, supporting efficient, patient-centered workflows.
With a background in Communications, she fosters a structured and supportive environment for both team and patients.

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Monique Bonardd

Chilean dentist with 9+ years of experience and specialization in Oral and Maxillofacial Implantology.
Serves as Clinical Manager, supporting team performance while ensuring a positive patient experience.
Passionate about implant dentistry, continuous learning, and delivering modern, high-standard care.

The Smile Mission - South Orlando

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Dr. Raymond Rophie

Dentist with 15+ years of experience, originally from Mexico City, with a background in running his own practice.
Specializes in dental implants, full-mouth reconstruction, and root canal treatments.
Lectured internationally and committed to providing accessible, high-quality care through The Smile Mission.

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Christopher Rodriguez

Christopher Rodriguez is a dental professional with an academic background from the Universidad Peruana de Ciencias Aplicadas (UPC) in Peru. He has both clinical and administrative experience and currently serves as a manager at Smile Mission South Orlando, a position he has held for the past two years, leading teams and optimizing patient care processes.He holds certifications in dental restorations (fillings) and dental surgery assisting, which support his technical expertise and commitment to excellence in dental care. He is known for his organized approach, patient-centered communication, and strong dedication to teamwork.Outside of his professional life, he enjoys playing basketball and spending time with his pets, activities that reflect his active and well-balanced personality.

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Marie Espin

Leads operational coordination for the South Orlando and Fort Myers locations, ensuring efficient workflows and strong team alignment.
Works closely with on-site and remote teams to monitor performance, streamline processes, and maintain high patient experience standards.
Background in Audiovisual Sciences, bringing strong communication, organization, and structural clarity to operations.

The Smile Mission - Virginia

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Andres Suzan

Originally trained as a physician in Mexico City, he transitioned into operations and became a key contributor to The Smile Mission’s expansion.
Played a central role in launching and structuring multiple locations, including Ocala, Lakeland, and New Port Richey.
Now manages the New Port Richey (Hudson) and Virginia offices, focusing on workflow efficiency, team coordination, and patient satisfaction.

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Alexander Silva

Nicaraguan-Mexican dentist with a Master’s in Orthodontics and 10+ years of experience.
Currently serving as Office Manager at The Smile Mission Virginia, bridging clinical care and operations.
Focused on delivering effective treatment outcomes while ensuring smooth, patient-centered workflows.

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Dr. Mahmoud Ali

DDS with international experience across the U.S. and Canada, including owning and operating a dental practice.
Placing dental implants since 2018, with extensive experience in full-mouth reconstruction and All-on-4 procedures.
Committed to helping patients restore confidence through advanced, high-quality dental solutions.

The Smile Mission – Central Orlando

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Dr Karl Meawad

Dr. Karl Meawad, or “Dr. Karl” as his patients call him, is dedicated to providing high-quality, compassionate dentistry with a global perspective. Originally raised in the UAE, Dr. Karl began his professional journey in Egypt, where he earned his first dental degree and completed a rigorous one-year residency in General Dentistry with a focused emphasis on oral surgery.Driven by a passion for community health and clinical excellence, Dr. Karl moved to the United States to earn a Master’s degree in Public Health from West Coast University. He then went on to complete his second doctorate in dental surgery at the prestigious University of Southern California (USC).A lifelong learner, Dr. Karl is committed to staying at the forefront of modern dental techniques. He regularly pursues advanced continuing education to ensure his patients benefit from the latest industry breakthroughs. Most recently, he completed specialized training in facial rejuvenation and preventive aging Botox therapy, allowing him to offer a comprehensive approach to both dental health and aesthetics.When he isn’t in the clinic, Dr. Karl stays active and can usually be found at the gym or on the court playing table tennis or pickleball. More than anything, he values quality time spent with his family and friends. Dr. Karl is proud to serve his patients and looks forward to helping them achieve healthy, confident smiles.

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Andres Fernandez

Manager focused on creating a supportive, patient-centered environment through strong team collaboration.
Brings a positive mindset and a genuine commitment to helping others succeed.
Driven by growth, empathy, and delivering meaningful experiences for both patients and team members.

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Luis Lobo

Experienced in administrative and operational management for dental clinics, with a focus on process efficiency and team coordination.
Background in accounting studies at the University of the Andes, bringing strong financial and organizational insight.
Driven by integrity, continuous learning, and delivering exceptional service standards.

The Smile Mission – Lakeland

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Dr. Adil Ibrahim

DDS from the University of Maryland with expertise in implants, cosmetic dentistry, and restorative treatments.
Fellow of the American Academy of Implant Dentistry and active member of the ADA.
Focused on patient comfort, education, and achieving confident, long-lasting smile results.

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Jorge M Chavez Rocha

Dental Surgeon (MD) with 15+ years of experience in Orthodontics and Maxillofacial Orthopedics, trained in Mexico.
Also certified as an International Language Teacher by Cambridge.
Known for professionalism, positive energy, and delivering exceptional care with a confident smile.

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Ivan Blanquet

Dentist who transitioned into customer service, growing into a Remote Manager role through performance and leadership.
Focused on team coordination, operational efficiency, and delivering a strong patient experience.
Driven by adaptability, consistency, and a commitment to excellence across all aspects of the role.

The Smile Mission – Sanford

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Dr. Gustavo Araguren

DDS with specialization in Orthodontics and 15+ years of experience across Colombia, Mexico, and the United States.
Former Managing Dentist in California with extensive experience in clinical leadership and patient care.
Currently practicing in Florida, focused on delivering precise, high-quality orthodontic and dental results.

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Luis Arevalo

With 4+ years at The Smile Mission, he leads the Sanford and Ocala offices with a high-energy, people-first approach.
Focused on workflow optimization, clear communication, and building cohesive, high-performing teams.
Applies agile thinking and hands-on leadership to enhance efficiency and elevate the patient experience.

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Emmanuel Espinosa

Dentist who transitioned into customer service, growing into a Remote Manager role through performance and leadership.
Focused on team coordination, operational efficiency, and delivering a strong patient experience.
Driven by adaptability, consistency, and a commitment to excellence across all aspects of the role.

The Smile Mission – Sarasota

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Dr. Mark Greenwald

Sarasota native and Doctor of Dental Surgery from the University of Colorado with a diverse academic background.
Proud military veteran with a decade of service, bringing discipline, integrity, and dedication to patient care.
Focused on delivering compassionate, affordable dentistry with a personalized, community-driven approach.

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Volodymyr Butenko

Doctor trained in Ukraine with certifications in General, Endodontic, Prosthetic Dentistry, and Oral Surgery.
Also holds U.S. certifications in EFDA, Restorative Functions, and Surgical Assisting.
Focused on patient care, staff training, and maintaining high clinical and operational standards.

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Efrain Maldonado

Dentist serving as Remote Office Manager for The Smile Mission in Sarasota since 2024.
Oversees operations coordination, online consultations, and patient communication to ensure smooth, efficient care.
Committed to patient-centered service, clear communication, and operational excellence from first contact to treatment.

The Smile Mission – Sarasota

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Dr. Alexander Sanchez

DDS with training in the U.S. and Cuba, including residency at the University of Miami and honors graduation in Havana.
Specializes in dental implants and smile design, combining advanced techniques with a patient-first approach.
Committed to delivering natural, confident results through precision, artistry, and continuous learning.

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Dr. Aakash Rana

Dentist at The Smile Mission in Fort Lauderdale, focused on delivering high-quality, affordable cosmetic care.
Specializes in veneers, implants, and full smile makeovers with a patient-first, compassionate approach.
Driven by continuous learning and helping patients feel confident, empowered, and proud of their smiles.

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Gonzalo

Operations Manager overseeing day-to-day clinic performance, team alignment, and patient experience at the local level.
Brings a unique blend of technical, clinical, and operational expertise from roles in engineering, R&D, and dentistry.
Focused on building efficient systems, supporting teams, and ensuring consistent, high-quality care.

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Luis Merlo

Manager with 4+ years of experience focused on team leadership, operational efficiency, and process optimization.
Certified Career Coach and Certified Scrum Master applying agile methodologies and continuous improvement strategies.
Passionate about developing people, strengthening systems, and delivering consistent, high-quality patient care.

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